CommWell Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
CommWell Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
If you need these services, please notify a member of your CommWell Health care team in person or by calling 1-800-WELL ALL (1-877-935-5255) or contact Tammy Collins, Sr. Director of Corporate Compliance.
If you believe that CommWell Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Tammy Collins, Sr. Director of Corporate Compliance
P.O. Box 227, Newton Grove, NC 28366
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Tammy Collins, Sr. Director of Corporate Compliance is available to help you. Ms. Collins will respond to your grievance within 2-3 business days.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available a https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD))
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.