Notice of Non-Discrimination

Notice of Nondiscrimination - ACA Section 1557

CommWell Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. CommWell Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

CommWell Health:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages

If you need these services, please notify a member of your CommWell Health care team in person or by calling 1-800-WELL ALL (1-877-935-5255) or contact Tammy Collins, Sr. Director of Corporate Compliance.

At CommWell Health, we are committed to providing fair and equal access to our services. If you believe that CommWell Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Tammy Collins, Sr. Director of Corporate Compliance

P.O. Box 227, Newton Grove, NC 28366

Telephone: 910-567-7011

Fax: 910-567-5661

tccollins@commwellhealth.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Tammy Collins, Sr. Director of Corporate Compliance is available to help you. Ms. Collins will respond to your grievance within 2-3 business days.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.