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Corporate Compliance Hotline

Phone: 910-567-7192

Do you have a compliance concern? The Compliance Hotline allows you to voice your concern confidentiality and anonymously, if you prefer.

Purpose:

At CommWell Health, we always strive to do the right thing and we welcome your feedback. The Compliance Hotline provides a way for anyone to report suspected CommWell Health violations of any federal or state laws or CommWell Health policies and procedures. The hotline is a dedicated line and no one at CommWell Health will attempt to trace the call or figure out who the caller was.

Hours:

24 hours a day. The phone number, 910-567-7192, automatically patches you into a secure voice mailbox where you can leave a message about your concern. CommWell Health employees do not answer the calls directly. Messages left on the Hotline voicemail are regularly picked up by Compliance Office staff. Only Compliance Office staff hear these messages.

Tell Us About:

Any concerns regarding improper or unethical activity such as violations of professional standards of practice or business ethics, breach of patient privacy or confidentiality, information system security breach, inaccurate billing, or conflicts of interest. This list does not include all of the possible violations that should be reported to the Compliance Office but provides examples of the different type of things that the Compliance Office would like to hear about.

When you call the Hotline, please leave a message describing the suspected compliance problem in as much detail as possible. All reports are treated with respect and confidentiality. No one will retaliate against any person making a report in good faith.

Your call can be anonymous or you can leave your name and phone number, if you would like a follow-up call from our Sr. Director of Corporate Compliance.

CommWell Health

1-877-935-5255 | Contact Us

3331 Easy Street Dunn, NC 28366

Joint Commission’s Gold Seal Certification NCQA

CommWell Health Has Earned the Joint
Commission’s Gold Seal of Approval and Primary
Care Medical Home Certification
(Certified Patient-Centered Medical Home)

HRSA Health Awards